Philips' coronavirus response

Consumer Care


Our Consumer Care agents are available to support you. It may be that operating hours are modified, or you might hear some additional background noise during the call. The agents are working from home to ensure their health and safety. 

Self-help options are available here 24/7, or find your contact options here.

Service & Repairs


Due to prevention measures from local governments, many of our local service and repair centers are temporarily closed or operating reduced hours. The service centers that are operating are taking extra hygiene precautions. Please verify with our contact center if your local service center is open, and check opening hours before visiting.

The measures we are taking are for the health and safety of all. This is our main priority. We appreciate your understanding during this unprecedented situation.